The following Gartner research is not strictly speaking HCM research. However, hosted solutions are an increasing trend in HCM software and it is always interesting to see what is happening in other markets like CRM. Interestingly, the platform on-ramp model has not caught on in the HCM market.
Hosted CRM Trends and What to Do About Them
Author: Prentice, Brian
Summary:
Hosted CRM is becoming fragmented into an array of options. Current and potential customers should be aware of the pros and cons of the three primary models: deployment-only, platform on-ramp and pure-play on-demand.
Technorati Tags: On Demand, Software as a Service, CRM, HCM
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