What Are Clients Asking About? -- A New Weekly Feature

I had a request from our Gartner Invest service (these are services that we provide to the Investment community) for the three major themes from client inquiries for last week.  I found this to be an interesting request.  I thought it also might be useful for readers of this blog.  So, I will try to make this a regular Monday feature.

Last week, the three major themes from client inquiry were:

• Talent Management Applications (including inquiries on Recruitment, Performance Management, Compensation Management, and Contingent Workforce Management)
• Workforce Management Applications (Labor Scheduling, Time and Attendance, and Expense Management)
• HRMS

HRMS was a distant third last week.  There were an equal number of Talent Management and Workforce Management application inquiries last week.

I know that inquiring minds like to know what percentage of calls are vendor vs. end user.  Last week, we had the following:

• End User Inquiries-- 65%
• Vendor Inquiries-- 9%
• Vendor Briefings -- 26%

Comments

[Naomi Bloom]

Jim, this is a very useful addition to your already useful blog. An interesting data point of my own re: talent management inquiries -- I've had several in July from exec (retained) search firms looking for key leaders for HR outsourcing firms, from CEO to heads of service delivery, but none for HR software firm execs.