It has been some time since I posted links to interesting Gartner HCM research so I thought I would give you an update. Below are research notes that I thought would be interesting. If you look at the list, you will not see my name as an author. I was a contributor to many of the notes, but not an author. Stay tuned. I will post some of my research in the next few weeks.
Author: Thompson, Ed; Friedman, Ted
All aspects of software, from technology and markets to usage and licensing models, will change radically during the next 10 years. Every CIO should recognize the most-critical uncertainties related to the future of software. These uncertainties are grouped into four categories of related factors.
Author: Daikoku, Gale
Despite significant investments in supply chain and other tools to help with merchandising decisions, results will fall short of expectations if stores can't execute initiatives as planned. As retailers decide where to spend their next IT dollar, store execution should be high on the list.
Author: Rayner, Nigel
Many organizations are considering replacing best-of-breed administrative applications with integrated solutions. This offers potential benefits, but the scale of these benefits depends on several factors. This decision framework enables users to assess if these benefits outweigh any challenges.
Author: Brown, Robert H.; Lovelock, John-David; Stone, Lisa
ExcellerateHRO's and Cardinal Health's human resources business process outsourcing deal shows how such services are gaining popularity in the healthcare industry. Look to see if ExcellerateHRO posts other wins in 2006.
Author: Lheureux, Benoit J.; Desisto, Robert P.; Maoz, Michael
More software functionality is being delivered in the form of software as a service. We provide key issues that users should discuss with SaaS vendors.
Author: Bona, Alexa
Gartner is seeing more software deals purchased "as a service." In these deals, the contractual terms are different from traditional on-premise perpetual licenses. Buyers must understand the hidden costs and different types of protections needed to negotiate sustainable deals with predictable costs.
Author: Bona, Alexa; Disbrow, Jane B.
Many organizations find SAP's licensing and pricing complex. Because SAP is a strategic vendor with a high initial and ongoing investment, this lack of clarity and predictability brings significant risk. Focus on five areas to avoid unexpected costs and improve flexibility.